RaiseTouch Release Notes

Current Updates

Version with RaiseCloud Exclusively for the Pro3 Series (with Hyper Speed Upgrade Kit Only)- Apr 14, 2023

  • Quicker response time through homepage optimization.
  • Improved user experience by removing the black screen after printing completion.
  • Optimized CPU usage when reprinting after completing the print.


Version with RaiseCloud Exclusively for the Pro3 Series (with Hyper Speed Upgrade Kit Only)- Jan 3, 2023

Read more about this version

  • New Design of the Home Screen
  • A Wizard of Hyper Speed Calibration
  • Distinguish Labels for Hyper Speed Gcode
  • Add the Updated Firmware of the Hotend Control Board for Accuracy
  • Add RaiseCloud Hyper Speed Function
  • Add the Function of Customizing and Modifying the Temperature during the Process of Loading or Unloading Filament with Heating
  • The Function of Automatic Upgrade of the Motion Control Board Firmware


Version 1.6.1 with RaiseCloud Exclusively for the Pro3 Series- May 19, 2022

  •  Fixed several display bugs.


Version 1.6.0 with RaiseCloud Exclusively for the E2CF- Apr 21, 2022

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  • New printable filaments for the E2CF: PPA CF, PPA GF, PPA Support were added.


Version 1.5.3 with RaiseCloud Exclusively for the E2CF- Mar 30, 2022

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  • Added auto bed-leveling.
  • An added filament template management function.
  • An added Built-in Offset Calibration guide.
  • Added a function that can “pause printing” when the door is opened, once the function is enabled.
  • Added a nozzle heating timeout setting.
  • Allowed users to remotely control the printer via RaiseCloud.


Version 1.5.1 with RaiseCloud Exclusively for the E2- Mar 30, 2022

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  • Added more camera parameter settings.
  • An added skip function for sequential printing.
  • An optimized RaiseCloud binding method and increased the Verification Code binding method.
  • An added filament template export function.
  • An added ideaMaker remote connection preemptive login function.
  • User eXperience Improvement Program.
  • An added skip pre-load function.
  • RaiseCloud China Server.


Version 1.5.4 with RaiseCloud Exclusively for the Pro3 Series- Mar 23, 2022

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  • Added Auto bed-leveling.
  • An added Built-in Offset Calibration guides.
  • Added Filament Parameter Calibration.
  • Added “Automatic pause if any door is opened”.
  • An added smart assistant at your fingertips.
  • An added one-click “Power Saving Mode”.
  • Added “External Cooling”.
  • Added “Filament Run-out Sensor”.
  • The motion controller board firmware and the hot end controller board firmware are updated.


Version 1.4.3 with RaiseCloud Exclusively for the E2- Aug 14, 2020

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  • Added “The gap setting between nozzle and print bed when Z axis is homing” setting.
  • Added support for multiple-caliber nozzles in the offset calibration wizard.
  • Increased the Bed Leveling detection speed.
  • Optimized Bed Leveling.
  • Optimized start-up wizard.
  • In Mirror Mode and Duplication Mode, added left and right nozzle height-deviation detection.
  • In order to improve the accuracy of the offset calibration guide, when choosing the wavy line, you need to ignore the sequence of choosing first or second line. Because choosing the first and second line may cause bigger measuring error.
  • Added physical calibration when you modify the probe offset manually.



Version 1.4.2 with RaiseCloud Exclusively for the Pro2 Series and N Series- Aug 11, 2020

  • Fixed the issue that for N2 series, the step unit cannot take effect when manually set.
  • Fixed the issue that the motion controller board failed to update online after restarting the printer.
  • Fixed the issue that the Wi-Fi icon cannot be displayed after restarting when you manually add a network.
  • Fixed the issue that the RaiseCloud might be offline after restarting the printer.


Version 1.4.1 with RaiseCloud Exclusively for the Pro2 Series and N Series- June 11, 2020
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  • Added RaiseCloud on RaiseTouch
  • Added Settings for Camera Resolution and Frame Rate
  • Added Raisepack Selection Interface
  • Added Selecting File Sources Filter in Dashboard
  • Add Italian Language
  • Added Nozzles Heating Timeout Setting
  • Added “Lower the heat bed to a defined position after a print is paused”
  • Added “Lower the heat bed after resuming from a power loss or pausing a print”
  • Added “Clear Timelapse files”


Version 1.4.0 with RaiseCloud Exclusively for the E2- May 12, 2019
Read more about this version

  • Added Auto bed-leveling
  • Added Intelligent leveling focusing on printing area
  • Added Built-in Offset Calibration guides


Version 1.2.2 with RaiseCloud – Aug 12, 2019

  • Restore to factory settings to clear RaiseCloud account information.
  • The printer name can also be edited online from the RaiseCloud website.
  • Fixed Chinese text error on the interface that was shown after a completed print.
  • Fixed the bug that sometimes RaiseCloud APP. or Website doesn’t show Machine Type properly when binding the account by scanning QR code.
  • Fixed the bug that kept material templates from being displayed after updating RaiseTouch.


Version 1.2.1 – Apr 29, 2019

  • Fixed several display bugs.


Version 1.2.0 – Apr 9, 2019
Read more about this version

  • Online Automatic Update Options.
  • Sequential Printing.
  • Added support for converting Camera time-lapse from MPEG to MP4 format.
  • Added support for exporting Camera time-lapse to MP4 format files.
  • Switch Height.
  • Added the option of “Enable SSH service”.


Version 1.1.0 – Oct 29, 2018
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  • Added Developer function to enable access to control printers through the RaiseTouch WebAPI.
  • Added fast pause function to Pro2 Series Printer.
  • Added fast stop function to Pro2 Series Printer.
  • Added Traditional Chinese in language Setting.
  • Fixed the bug that a convex point occurs when a curved surface is printed at high speed continuously of Pro2 Series Printer.
  • Fixed the IP conflict issue when setting static IP address, and increase the IP collision detection prompts.
  • Fixed invalid Jerk setting issue of the Pro2 Series Printer.
  • The heating time will not be counted as the rest of the printing time.


Version 1.0.0 – August 31, 2018
Read more about this version

  • Added “Quick Settings” button to the Utilities Tab
  • N series printer camera function
  • Added shortcut to “Quick Settings” to Home page
  • Added incognito mode
  • Added EULA confirmation before update
  • Added rsync for file synchronization on N series printer, accessible from SSH interface
  • Automatic pre-extrusion progress is displayed when Pro2 unloads filament
  • Added more slice parameters to model detail page
  • Movement distance to shift axis control can be manually input for convenience and speed
  • Added Polish in language Setting
  • Optimized Pro2 Series Machine Log
  • Added Reconnection Serial Port


Version 0.9.11 – June 14, 2018

  • Fixed the issue that ideaMaker does not keep the same sort order of files as the sort order in printers
  • Fixed the issue that the network is not connected automatically after reboot while using Ethernet


Version 0.9.10 – June 5, 2018

  • Added Extruder Offset Settings for N series printers
  • Added an option to choose Single or Dual version of motion board firmware update under Maintenance
  • Added more information into serial log
  • Adjusted preheating sequence to let the heated bed heating together with nozzles for Pro2 series printers
  • Added an option to disable the password to get access the remote control the touchscreen from ideaMaker when Remote Access without Password under Setting -> More Settings -> Privacy and Security disable. If you disable this option, you need set a password for remote control
  • Added an option to set the Z position of print bed dropping to after print stopped under Setting -> More Settings -> Advanced Settings
  • Added an option to set whether WLAN Password is allow to be seen or not under Setting -> More Settings -> Privacy and Security
  • Added Auto Negotiation, Port Speed, Duplex Mode as advanced settings for Ethernet tuning under Ethernet setting page. They will be available when Enable Advanced Settings enabled
  • Added temperature check for CPU of screen logic board under Maintenance
  • Fixed preheating issue after resuming a print. Or with Cool down after a print paused enabled, the print may directly start without preheating first


Version 0.9.9 – May 16, 2018
Read more about this version

  • Added a firmware upgrade wizard in Maintenance under Other
  • Added a Reconnect Serial Port button in Maintenance under Other -> Safe Mode
  • Added Enable Extruder Offset and Extruder Offset settings under More Settings -> Hardware -> Extruders
  • Added a Turn on filament sensor option under Advanced Settings
  • Added a Cool down after a print paused setting under Advanced Settings
  • Added sorting options for files and folders inside Local storage and USB storage
  • Added auto-preloading filament before unloading (for Pro2 series printers)
  • Added Camera function for Pro2 series
  • Added Allow Remote Access without Password
  • Added German Language
  • Fixed Wi-Fi connection failure issue with non-Latin characters in Wi-Fi name
  • Fixed long-time print resume loading issue after pausing by code M2000
  • Fixed the height display issue during multi-object print
  • Saved Loading/Unloading nozzle temperature after reboot
  • Saved Move Step unit after reboot


Version 0.9.7 – January 16, 2018
Read more about this version

  • Lower Printing Temperature Available
  • User-defined Screen Lock Timeout
  • Empty Password for Screen Lock
  • SSH Password Security for Privacy and Security
  • Backup Credential File
  • Export Local Storage
  • Check Storage Space before Operation
  • User-defined Jerk
  • User-defined Acceleration
  • Save More Records for Serial Port Log
  • Fixed the bug of temperature not updating in time
  • Pause Reason Prompt


Version 0.9.2 – June 14, 2017

  • Added option to clear print statistics
  • Added option to reset privacy and security settings
  • Added option to restore factory settings
  • Added option to disable or enable collecting print statistics in dashboard
  • Added option to set steps per unit and PID settings
  • Fixed the issue that the height ratio of the printed models is incorrect when printing multiple models in sequential order


Version 0.9.0 – March 29, 2017

  • Added support for Russian language
  • Added support for Japanese language
  • Added a feature to restore last saved screen brightness
  • Added a feature to show the estimated completed time
  • Added a feature to show the initialization stage of WiFi and Ethernet
  • Added option to set the target pre-heat temperature while recovering the print job
  • Added option to clear print information after the print job is completed
  • Added option to enable screen lock
  • Cooling down the extruders after finishing loading or unloading filaments
  • Improved connecting via ethernet with a static IP address
  • Corrected gcode name and file size in dashboard


Version 0.8.0 – November 21, 2016

  • Added print time and material used in preview mode
  • Added a function to sync real time when turning on the printer
  • Added a function to record printing time and material used amount
  • Improve the uploading speed of gcode
  • Show target parameter and current parameter in Tune menu
  • Fixed a bug of not enabling DHCP when connected with LAN
  • Fixed the problem of wrong printing speed after resuming


Version 0.7.2 – August 19, 2016

  • Added a cursor in input box
  • Added a record of serial port log which can be loaded out to USB device or SD card
  • Added a prompt of the error of motion board
  • Added a Z drop when print finish in order to remove the model easily
  • Fixed some problems of UI display
  • Fixed a bug of keyboard letter
  • Fixed a bug of recognizing notes when reading gcode


Version 0.7.0 – June 15, 2016

  • Added a feature to pre-extrude manually while retracting filaments
  • Added “FastStop” function to stop printing while pre-heating extruders and heat bed
  • Added update notifier
  • Added a feature to set SSH password
  • Added French language support
  • Added support for setting up custom WiFi
  • Added a function of system monitoring to shut down touchscreen under crash situation
  • Improved virtual keyboard for extended symbols
  • Added a function to check uploaded file information and print uploaded file in upload queue
  • Improved WiFi connection


Version 0.6.7 – April 27, 2016

  • Added a feature to display current layer number and printed height in ‘Home’ page
  • Added a feature to adjust the flow rate for left/right nozzle separately in ‘Tune’ page
  • Added a feature to show motion controller board firmware version in ‘Setting’ page
  • Added a feature to show the full name of the firmware when selected
  • Fixed a bug of printing with wrong nozzle after pausing to swap filament


Version 0.6.5 – March 29, 2016

  • Added printing task recovery list (support recovering interrupted printing task due to motion controller board error, file error and power loss)
  • Added a function to create folders in local storage
  • Added a function to copy, move, delete and rename multiple files and folders
  • Added a safe mode for printer, supporting all operations except printing and controlling XYZ axis and extruders
  • Added a battery volume display
  • Added WiFi signal strength display
  • Added a setting for time and time zone
  • Added a function to set temperature in the “Home” page
  • Added a function to restore default flow rate after finishing print
  • Improved system stability
  • Added a function to refresh the model list after finishing uploading
  • Fixed a bug to delete .data file with .gcode file together
  • Fixed a bug when resuming from pause


Version 0.6.1 – January 31, 2016

  • Add electrical board error information reminder
  • Fix a loading bug when resuming or re-print a job
  • When changing settings under ‘Tune’ menu, there is no need to delete the existing number before inputting new number and the existing number is highlighted
  • Add a print cache file to help resuming or re-print a job


Version 0.5.8 – January 13, 2016

  • Force cooling all of nozzles while printing is stopped or finished
  • Improve moving step of nozzle while calibrating bed level
  • Improve touch experience
  • Add popup message with sensor issues
  • Fix issues on UI interface


Version 0.5.7 – January 8, 2016

  • Improve error handling for file cache
  • Hide empty USB drive
  • Fix encoding issue while transferring list of file names
  • Fix issue that files view is invalid while USB or SD card has been plugged out


Version 0.5.6 – January 6, 2016

  • Added file cache while print files from SD card or USB
  • Added file remove functionality
  • Added battery voltage view in Setting-Other tab
  • Added tip for saving dump file on the screen while power loss is occurred
  • Fix encoding issue while parsing print template
  • Fix issue that file info is incomplete in the uploading queue
  • Improved UI layout